Whether you are a first-time visitor or returning to Princess, this guide covers the essential features you need to know. This step-by-step guide is designed to help you navigate the platform efficiently, from registration to withdrawals, and to ensure you understand how bonuses and safety measures work. We will also provide detailed calculations so you know exactly what to expect regarding your gaming budget
What You Need First
Before you start, make sure you have the following ready:
- A valid email address for account verification and communication.
- A mobile phone number for SMS verification (if required).
- An accepted payment method, such as a credit/debit card, e-wallet, or bank transfer.
- A stable internet connection, as the casino is a mobile-optimized website or a progressive web app (PWA) — launch it from your browser for the best experience.
- A clear understanding of the legal gambling age in your jurisdiction (typically 18 or 21).
- Personal identification documents (e.g., passport or driver’s license) for KYC verification when you request a withdrawal.
Registration
Follow these steps to create your account:
- Visit the Princess Casino website and click the “Registrer” (Register) button, usually located at the top right corner.
- Fill in the registration form with your full name, date of birth, email address, and choose a strong password. Make sure the information matches your official documents.
- Select your country and preferred currency from the drop-down menus.
- Read and accept the terms and conditions. It is wise to also review the privacy policy to understand how your data is handled.
- Submit the form and check your email for a verification link. Click the link to activate your account.
- Log in to your new account and proceed to make your first deposit. You may be asked to set up two-factor authentication (2FA) for enhanced security.
Calculating Your Bonus
Understanding how bonuses work is crucial to maximizing your value. Most online casinos, including Casino Princess, offer a welcome bonus that often consists of a deposit match and free spins. For example, imagine a welcome offer that gives a 100% match bonus up to 2,000 NOK and 100 free spins on a specific slot. Here is a detailed calculation:
Suppose you deposit 1,500 NOK. The bonus match is 100% of that amount, so you receive a bonus of 1,500 NOK. Your total balance becomes 3,000 NOK (deposit + bonus). However, you must meet a wagering requirement, usually expressed as a multiplier. Let us assume the wagering requirement is 35x the bonus amount only. In this case, the total amount you need to wager is 1,500 × 35 = 52,500 NOK. If the requirement is on deposit + bonus, it would be (1,500 + 1,500) × 35 = 105,000 NOK. Always check the terms, as this varies.
Additionally, free spins often have their own wagering requirements. If you win 200 NOK from the free spins, and the wagering requirement for free spins winnings is 40x, you must wager 200 × 40 = 8,000 NOK before you can withdraw those winnings. Games contribute differently to wagering; for example, slots usually contribute 100%, while table games may contribute only 10%. Thus, if you play blackjack with the bonus, you would need to wager ten times more to meet the same requirement.
Important: Always factor in the game contribution rate when calculating your effective wagering. For instance, with the above 52,500 NOK requirement, if you play slots (100% contribution), you need to wager 52,500 NOK. If you play blackjack (10% contribution), the effective amount becomes 52,500 / 0.10 = 525,000 NOK. This is why slots are typically the best option for clearing bonuses.
Safety & Licensing
Princess Casino operates under a Curacao license, which is a common regulatory framework for online casinos serving international players. While this license ensures a basic level of security and fair play, it is not as stringent as a license from the Malta Gaming Authority (MGA) or a local Norwegian license. One key aspect to be aware of is that winnings from Curacao-licensed casinos may be subject to local income tax in your country. In Norway, for instance, gambling winnings from unlicensed operators are generally tax-free for the player, but it is your responsibility to check your local regulations. This is a user tip: always consult a tax advisor if you are unsure.
The casino employs SSL encryption to protect your personal and financial data. Additionally, they require KYC (Know Your Customer) verification to prevent fraud and money laundering. You will need to provide identification documents before your first withdrawal, which is a standard procedure. To further protect your account, we recommend enabling 2FA, which adds an extra layer of security against unauthorized access.
Deposits & Withdrawals
Princess Casino offers a variety of payment methods to suit different preferences. Deposits are usually instant, while withdrawal times can vary. Below is a table summarizing typical methods and processing times:
| Payment Method | Deposit Time | Withdrawal Time |
|---|---|---|
| Visa/Mastercard | Instant | 1–3 banking days |
| E-wallets (Skrill, Neteller) | Instant | Up to 24 hours |
| Bank Transfer | 1–2 business days | 2–5 business days |
| Cryptocurrencies (Bitcoin, Ethereum) | Instant | Up to 1 hour |
Minimum deposit amounts typically range from 100 to 200 NOK, and minimum withdrawals are usually around 200 NOK. Note that some payment methods may incur small fees, which will be displayed during the transaction. To withdraw your winnings, you must first complete the KYC process. Go to the cashier section, choose “Uttak” (Withdrawal), select your preferred method, enter the amount, and confirm. The casino may process the request within a few hours, but the final arrival time depends on the payment provider.
Support Guide
If you encounter any issues, Princess Casino offers 24/7 customer support. Here are some common scenarios and how to resolve them:
Scenario 1: Forgot your password. Click on “Glemt passord” on the login page. Enter your email address, and you will receive a reset link. Follow the link to create a new password. If you do not receive the email, check your spam folder or contact support.
Scenario 2: Withdrawal pending for more than 48 hours. First, verify that you have completed all KYC steps. If so, contact support via live chat or email, providing your account ID and transaction reference. They will investigate the issue and provide an update.
Scenario 3: Game not loading. Clear your browser cache and cookies, then restart your browser. Ensure you have the latest version of your browser or operating system. If the problem persists, try accessing the casino via a different device or browser.
Scenario 4: Bonus not credited after deposit. Check if you used a valid bonus code, if the bonus is automatically activated, and if the deposit amount meets the minimum requirement. If everything is in order, wait for a few minutes, then contact support with your deposit transaction ID.
Scenario 5: Suspected account hacking. Immediately contact support and request to block your account. Change your password and enable 2FA. Provide any relevant information to the support team, who will assist in securing your account.
Extra Tips: VIP and Loyalty Program
Princess Casino rewards loyal players through its VIP program. As you play real-money games, you earn loyalty points based on the amount wagered. Typically, you earn 1 point for every 20 NOK wagered on slots, and 1 point for every 100 NOK wagered on table games. These points accumulate over time, and as you reach certain thresholds, you move up through VIP tiers, ranging from Bronze to Diamond. Higher tiers come with increased benefits, such as faster withdrawal times, higher withdrawal limits, personal account managers, exclusive bonuses, and invitations to special events.
For example, if you wager 5,000 NOK on slots, you earn 250 points. Once you reach 10,000 points, you may be upgraded to the Silver tier, which could offer cashback on losses or free spins. The exact rewards and thresholds are subject to change, so check the casino’s loyalty page for the most current information. To maximize your points, focus on slots, as they generate points faster than table games.
Need to Know
Is Princess Casino legal in Norway?
Princess Casino operates with a Curacao license and does not hold a Norwegian license. However, it accepts Norwegian players, and accessing the casino is not prohibited by Norwegian law. Players are responsible for ensuring their own compliance with local gambling regulations.
Can I play for free?
Yes, most games at the casino offer a “demo mode” or “prøvespill” where you can play with virtual credits. This allows you to test games without risking real money. Note that you cannot win real money in demo mode.
How long does KYC verification take?
KYC verification typically takes up to 24 hours, but it can take longer if additional documents are required. Ensure that your documents are clear and legible to speed up the process.
Are there any fees for deposits or withdrawals?
Deposits are generally free, but some withdrawal methods may incur a fee. The casino will display any applicable fees during the transaction. It is best to use e-wallets or cryptocurrencies to minimize fees.
How do I set limits on my gaming?
To promote responsible gambling, the casino offers responsible gaming tools. Go to your account settings and find the “Ansvarlig spill” (Responsible Gaming) section, where you can set deposit limits, loss limits, or self-exclusion periods.
What is the minimum age to play?
You must be at least 18 years old to play, unless the legal gambling age in your jurisdiction is higher. The casino will verify your age during the registration process.
Can I use multiple bonus codes?
No, you can only use one bonus at a time. If you attempt to activate multiple bonuses, the casino may void them. Always read the terms and conditions for each bonus offer.
How can I contact support?
You can reach customer support via live chat, which is available 24/7, or by email. The live chat is the fastest method, and you will receive a response within a few minutes. The support team is friendly and professional.
Conclusion
This guide has provided you with a comprehensive overview of the essential features of Princess Casino, from registration and bonuses to safety and support. By following these steps and understanding the calculations behind bonuses, you can make informed decisions and enjoy a secure gaming experience. Remember to always gamble responsibly and never wager more than you can afford to lose. We hope this guide helps you get started, and we wish you the best of luck!
