Getting Ready
- Check your internet connection and device compatibility. 1xbet app and the mobile-optimized website work on most modern browsers.
- Have your personal data ready: name, surname, date of birth, and valid email address.
- Prepare a government-issued ID for identity verification (KYC). You will need it to withdraw winnings.
- Choose a payment method you understand — credit/debit cards, e-wallets, or bank transfer. Note that different methods have different processing times.
- Set a deposit limit for yourself. Responsible gambling is key to a healthy experience.
- Read the bonus terms and conditions carefully. Not all games contribute equally to wagering requirements.
Registration
- Visit the 1xBet website or open the 1xbet app. Look for the “Registration” button — it is usually in the top right corner.
- Select your country and preferred currency. The default currency is often EUR, but you can choose another.
- Fill in the registration form: email address, password, first and last name, and date of birth. Make sure all information matches your ID.
- Enter your address and phone number. Some countries require phone verification via SMS.
- Accept the terms and conditions, then click “Register”. You may be asked to confirm your email by clicking a link sent to your inbox.
- Log in to your account and complete the profile (add address, phone, and preferred language). This will speed up future withdrawals.
- Go to the “Verification” section and upload a photo of your ID and a proof of address (utility bill or bank statement). Wait for approval — it usually takes 24–72 hours.
Calculating Your Bonus
Let us calculate a typical welcome bonus step by step. Suppose the bonus is “100% up to €100” on your first deposit. You deposit €50. The system matches it with €50, giving you a total of €100 in bonus funds — but these are not immediately withdrawable.
Wagering requirement is typically 35x the bonus amount. For a €50 bonus, you must wager:
€50 × 35 = €1,750
That is the total amount you need to bet (not lose) before you can withdraw the bonus and its winnings. If you deposit €100, the bonus is €100, and you need €100 × 35 = €3,500 in total bets.
If the bonus also has a deposit requirement (e.g., deposit at least €20), your €20 deposit qualifies. Note that different games contribute differently to wagering: slots usually count 100%, table games often count 10–20%, and live dealer games might count 0%. Check the games’ contribution percentages in the bonus terms.
To clear the wagering efficiently, choose slots with high RTP (96% or above) and low volatility, so you can keep your balance stable while meeting the requirement.
Licence & Player Protection
1xBet operates under a Curacao gaming licence, which is common among international casinos. This licence does not offer the same level of player protection as EU-based regulators like the Malta Gaming Authority (MGA) or UKGC. Therefore, you should be extra cautious.
One important tip: if you are a resident of an EU country, winnings from a Curacao-licensed casino may be subject to local income tax. Consult your local tax office or a financial advisor to understand your obligations. Unlike MGA-licensed casinos, which often withhold taxes or provide tax-free winnings, Curacao casinos typically do not handle tax matters.
Always set deposit limits and self-exclusion periods in your account settings. If you feel that gambling is becoming a problem, seek help from organisations like GamCare or BeGambleAware. These resources are multilingual and available online.
Money In, Money Out
| Payment Method | Deposit Time | Withdrawal Time | Notes |
|---|---|---|---|
| Credit/Debit Card | Instant | 1–3 business days | Widely accepted; may have bank fees |
| E-wallets (Skrill, Neteller) | Instant | Under 24 hours | Fast and convenient; some allow crypto |
| Bank Transfer | 1–3 business days | 3–7 business days | Slowest; best for large amounts |
| Cryptocurrencies | Instant | Up to 1 hour | Anonymous; check exchange rates |
When withdrawing, always use the same method you used for depositing. This is a common anti-money laundering rule. If you deposit with a card, withdraw to the same card. If you deposit with Skrill, withdraw to Skrill. The casino may reject withdrawals to different methods.
Minimum withdrawal is usually €10, and maximum depends on your VIP level. For high rollers, the maximum may be higher, but you may need to complete additional verification.
Tip: Before a big withdrawal, confirm your identity fully. Incomplete verification is the number one reason for delayed payouts.
Common Problems & Fixes
- Forgot password: Click “Forgot password” on the login page. Enter your email and follow the reset link. If you do not receive an email, check your spam folder.
- Bonus not credited: If you deposited but did not receive the bonus, check the promotion page — you may need to opt in. Contact support with your deposit ID if the issue persists.
- Withdrawal pending for days: First, verify that you have completed KYC. If yes, contact live chat and ask for a status update. Sometimes documents are unclear — re-upload with better lighting.
- Game keeps loading slowly: Clear your browser cache and cookies, or try a different browser. For mobile, restart the app or update via the PWA (progressive web app) from the browser menu.
- Deposit not showing: Check your bank statement to confirm the transaction. If it was deducted, contact support with the transaction ID. It rarely takes more than 30 minutes.
- Country restriction message: If you see this, your country may be restricted. Use a VPN? No — that violates terms and can get your account blocked. Instead, contact support to check if your country is supported.
Good to Know
Game selection affects your chances of winning. Slots with high RTP (Return to Player) give you the best long-term value. For example, many popular slots have RTP of 96% or higher, meaning you get €96 back for every €100 wagered on average. In contrast, table games like blackjack have RTP around 99%, but they are not accepted for bonus wagering.
Avoid games with low RTP like some video poker variants or keno, which can have RTP below 90%. Also be mindful that progressive jackpot slots often have lower RTP because a portion of each bet goes to the jackpot. Stick to classic slots, live dealer blackjack (if contributing to wagering), or high-RTP games like ‘Mega Joker’ (99%) or ‘Starburst’ (96.1%).
Players Ask
Is the 1xbet app available for smartphones?
Yes, you can use the 1xbet app for Android and iOS devices. However, it is not available on Google Play or the Apple App Store. You must download it from the official website, or simply use the mobile-optimized website (PWA) — launch it from your browser and add to home screen for a similar experience.
What is the minimum deposit amount?
The minimum deposit varies by payment method, but it is typically €10. For cryptocurrencies, it might be higher, around €20. Check the cashier page for specific limits.
How long does it take to withdraw winnings?
Withdrawal time depends on the method: e-wallets are usually processed within 24 hours, credit cards take 1–3 days, and bank transfers can take up to a week. Full KYC verification speeds up the process.
Can I use the same bonus multiple times?
No, the welcome bonus is a one-time offer. After that, you can claim other promotions like reload bonuses or cashback offers, which have their own terms and wagering requirements.
How do I verify my account?
Go to your profile settings and find the verification section. Upload a clear photo or scan of your passport or ID card, and a proof of address (utility bill or bank statement dated within the last 3 months). The process is completed within 24–72 hours.
Does the casino support responsible gambling tools?
Yes, you can set deposit limits, loss limits, and session time reminders in your account. You can also self-exclude for a chosen period. If you need harder limits, contact support.
Are winnings taxable for EU players?
As the casino is licensed in Curacao, it does not report winnings to your local tax authority. It is your responsibility to declare and pay any applicable taxes on gambling income according to your country’s laws. Always consult a tax professional.
What should I do if I suspect a faulty game?
If you believe a game is malfunctioning, stop playing immediately. Contact support with the game name, the round number, and a screenshot if possible. The casino will investigate and may refund your bets if a technical error is confirmed.
Remember to always read the terms and conditions for each promotion and play responsibly.
